Refund policy
Returns & Refunds
At Urban Garms, every item is carefully sourced and individually inspected before being listed for sale. As we specialise in second-hand and vintage streetwear, each piece is unique and may show signs of previous wear, which will always be reflected in the product description and photos where applicable.
Returns
We do not accept returns. Please ensure you review all product descriptions, measurements, and images carefully before placing your order.
Refunds
All sales are final, and refunds are not available once an order has been placed.
Damaged or Incorrect Items
If you believe you have received the wrong item or your order has arrived significantly different from the listing, please contact us within 48 hours of delivery with your order number and clear photos. We will review each case individually to ensure any genuine fulfilment errors are resolved fairly.
By placing an order with Urban Garms, you acknowledge and agree to this Returns & Refunds Policy.